Technical writing calls for an understanding of certain technical instruments and efficient written communication. Few narratives of emergence from a technical worldview have been written; perhaps one of the best is Mike Hales’ (1980) remarkable e book Residing Thinkwork about his time as a manufacturing engineer utilizing operations research to design work processes for chemical production workers.
Declaring that communities and residents are entrenched in a knowledge society”, Diehl et al argue that citizenship is a function of information work and citizen data work is a complex mixture of technological and rhetorical writing tasks” (p. 431).
He states that we have now shifted from an industrial economic system to an info economic system and that so the model for technical communication ought to shift accordingly to rearticulate its emphasis from technical to communication with an emphasis on social contexts and processes.
Inasmuch as they regarded technical formalization as essentially the …